Shipping Policy
Effective Date: 14 Jan 2025
Thank you for shopping with Mystiq. Below is our shipping policy to ensure your satisfaction and smooth delivery of your order.
1. Processing Time
All orders are processed within 2-3 business days. Orders placed during weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer a variety of shipping options. Once your order is shipped, you will receive a confirmation email with tracking information.
- Standard Shipping (3-7 business days)
- Expedited Shipping (1-3 business days)
- International Shipping (7-14 business days)
3. Shipping Charges
Shipping charges are calculated at checkout based on the weight and destination of the order. The total shipping cost will be displayed before you confirm your order.
4. Shipping Restrictions
We currently ship to most regions within India and internationally. However, there may be some locations where shipping is restricted or delayed. Please review the shipping options during checkout to confirm availability.
5. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure your satisfaction.
6. Address Accuracy
Please ensure that your shipping address is correct at the time of placing the order. We are not responsible for shipping errors or delays caused by incorrect or incomplete addresses.
7. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier's website.
8. International Shipping
For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us:
- Email: support@mystiq.in
- Phone: +91 9319 0959 36
We are committed to delivering your orders in a timely manner and ensuring a great shopping experience!
