Privacy Policy

Effective Date: 14 Jan 2025

Welcome to Mystiq! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We collect the following types of information when you use Mystiq:

a. Personal Information

• Name, email address, and phone number when you register or make a purchase.
• Delivery details, including recipient name and address.
• Payment details (processed securely via third-party providers).

b. Non-Personal Information

• Browser type, device information, and IP address for improving our website experience.
• Usage data such as pages visited and interactions.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Facilitate the anonymous or identified gifting experience.
• Send updates, order confirmations, or other communications related to your activity.
• Improve our services and website functionality.
• Respond to customer service inquiries and support requests.

3. Sharing Your Information

We value your privacy and only share your information:

• With trusted third-party providers for payment processing and order fulfillment.
• To comply with legal obligations or protect the rights, safety, and security of Mystiq and its users.
• With your consent, if applicable (e.g., branded corporate gifting).

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. How We Protect Your Data

We implement industry-standard security measures to protect your data, including:

• Secure Socket Layer (SSL) technology for encrypted data transmission.
• Restricted access to personal data for authorized personnel only.
• Regular security audits and updates to our systems.

6. Cookies and Tracking

Mystiq uses cookies to:

• Enhance user experience and personalize content.
• Track website analytics and performance.

You can manage your cookie preferences through your browser settings.

7. Your Privacy Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing emails by clicking the “Unsubscribe” link.
• Decline cookies through your browser settings.

8. Privacy for Minors

Mystiq is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date updated.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

• Email: support@mystiq.in
• Phone: +91 9319 0959 36

Thank you for trusting Mystiq. Your privacy matters to us!